All orders come with a 3-Year Warranty that's automatically registered to you upon purchase and begins the day you receive the machine. The warranty covers any parts, labor, and return shipping of repaired items to the customer, and fully covers any machine defects. The only thing you'd be responsible for is shipping any parts that require repair, if any, to our Service Center in McMinnville, TN 37110. We do also offer the option to extend your warranty to 4 or 5 years for an additional cost.

Water Filtration is the use of water to filter out dirt and debris from the intake of the vacuum. Simply put, the dirt and dust are sucked up with conventional air suction, but instead of a dry filter or bag, everything is forced into the water. The water captures the pollutants by soaking them and weighing them down which prevents them from being released back into the air. Water cannot clog, so neither airflow nor suction is EVER reduced when using the Quantum X. This is because the Quantum X ONLY uses water as a filter, where other vacuums use HEPA, micron, and traditional filters that clog and become riddled with germs!

Using water as a filtration system removes up to 99% of pollutants and all you need to do is fill the canister with water. With time, traditional filters clog up and become increasingly less efficient. Traditional vacuums capture all the dirt, bacteria, allergens, and viruses and store them in the filter which then becomes breeding grounds germs. Water washing the air is what mother nature does and it works well. Think of all the money you will save because you don’t need to buy bags or replacement filters.

Quantum X can help people with allergies and asthma because it can eliminate dirt, debris, allergens and bacteria, viruses, and other pathogens that may be lingering in the home. Conventional vacuums will send may allergens right back into the air, but not when it comes to a water filtration system like Quantum X. Water does an excellent job at filtering out virtually anything out of the air, leading to greatly increased air quality when compared to a regular vacuum. It can remove household odors and you can add fragrant oils too.

Where was all that dirt hiding? Chances are the Quantum X did its job and your water container is pretty dirty. To get rid of the dirty water after you're done vacuuming, you can simply pour it outside. If you'd rather not just pour it outside, you can use a colander or cheese cloth to remove the solid materials and pour the water down the toilet drain.

No, the water stays in the container. Quantum X just uses water as a filter! All you have to do is fill the water container up with water, insert it back into the Quantum X and when you vacuum, all the dirt from your carpet and floors is sucked up by the machine and trapped in the water. Then simply pour the water out and you have a brand new filter every time you vacuum.

Quantum X has water separator technology that will only allow air to exhaust while the unit is ON. The water basin itself is locked into place, and the motor is water-sealed. If the Quantum X is OFF and water leaks, disconnect everything and dry it off as best you can, then leave it to air dry for at least 24 hours before turning it back on.

The Pro Accessories are an attachment bundle that includes the Dusting Brush, Crevice Tool, and Upholstery Brush. It normally sells for $50, but is currently free with every Quantum X purchase!

This package includes: - A Mini Powerhead Pet Hair Remover, basically a little handheld vacuum with a rotating beater bar. - A Squeegee Tool which can be used to clean any window, mirror, or countertop. Also great for liquid spills on hard flooring. - A Flat Surface Brush Attachment that can clean any flat surface including your walls, or your indoor/outdoor tables.

We do not have any canister style vacuums available currently, but our Quantum X Upright is the only upright in the world that acts just like a canister vacuum! It has a wet/dry hose that attaches to the back, plus extension wands and additional attachments to assist in cleaning every corner of your home! We will be releasing a canister style vacuum in the near future. If you'd like to be added to a calling list for when it's available, simply reach out to us through phone or chat with your contact information!

The Cord Rewind is a product we are still developing that will allow you to plug your vacuum in, use it across a huge area, and simply rewind the cord back into the machine when you're done! Once it is released, we'll be making announcements across Social Media platforms as well as sending email blasts to our current customers. If you'd like to be notified when it's available, simply reach out through phone or chat with your contact information!

The Quantum X has NO traditional, paper, nor HEPA filters in it. The only filter is the water, which means there's no additional maintenance or replacements ever required. Simply pour out the water each time, and you have a fresh and clean filter ready to go. By not having traditional filters, there's nothing to gunk up and clog the airflow of the vacuum, meaning it'll continue to work like new every time you use it!

There's very little maintenance the Quantum X requires. Of course, you'll need to pour out the water after each use and clean out the basin. As well, just like almost every other vacuum, you'll need to snip longer hairs out of the roller brush once in a while. The thing that most people are not familiar with is our air water separator. It's a very easy item to locate and clean, and we include detailed instructions in the owner's manual. You can always call or chat in to get assistance in performing this step too!

We do not have any door to door salespeople, so we're unable to come demonstrate the machine for you. However, we have plenty of video content demonstrating the features and capabilities of the vacuum on our YouTube Channel, and every order is given a 30-Day Money Back Guarantee so that you can try it out in your home and make sure it's right for you!

The Quantum X and Bissell Crosswave® are very different machines. The Crosswave® is designed for washing and shampooing your floors and has very little versatility or use otherwise. It may also leave your floors damp, and has filters that need to be replaced regularly at an additional cost. The Quantum X is designed to be a powerful home vacuum with the ability to pick up liquids. The Quantum X will not put any water or cleaner on the ground, but you can pick up liquids through the wet/dry hose that comes with it, and there's a variety of attachments to assist in cleaning every corner of the home, ceiling to floor!